Open positions
Documentation Assistant
Scarborough, ON /
Documentation Assistant/
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KGraph is a trusted immigration Consultancy with offices in Canada and India. We guide individuals and families through every step of their journey to study, work, or settle in Canada. With a strong client base worldwide, we are known for delivering expert support and dependable results.
Job Types: Full-time, Permanent
1585 Markham Road, Scarborough, ON,
Salary- $38,000- $42,000/year
We're hiring a Case Worker in Scarborough to help manage and prepare immigration files with precision and professionalism. You’ll work closely with our documentation team in Canada and overseas to ensure every application meets the highest standards and aligns with Canadian immigration laws.
Responsibilities:
- Supervise and support a team of case workers handling immigration applications.
- Assign and monitor workloads to ensure efficient case processing and client satisfaction.
- Review application files for accuracy, completeness, and compliance.
- Train and mentor team members on best practices and policy updates.
- Handle escalated client concerns and provide expert guidance on complex cases.
- Collaborate with immigration consultants to align strategies and improve service quality.
- Stay current with changes in Canadian immigration laws and procedures.
Qualifications:
- Minimum one year of experience in immigration services preferred
- Deep understanding of Canadian immigration processes and documentation requirements.
- Strong leadership and team management skills.
- Excellent communication, problem-solving, and organizational abilities.
- Proficiency in Microsoft Office and case management systems.
- High ethical standards and commitment to client confidentiality.
Immigration Counsellor
Mississauga, ON /
Immigration Counsellor/
1+ years
KGraph Immigration is looking for a motivated and client-focused Immigration Counsellor to join our growing team at the Mississauga office. This is a dynamic role that combines client counselling to support individuals and families through their Canadian immigration journey while helping expand the company’s reach.
Job Types: Full-time, Permanent
1150 Eglinton Ave E #201, Mississauga, ON L4W 2M6
Salary $40,000-$55,000
As an Immigration Counsellor, you will be the first point of contact for clients. You will conduct detailed counseling, assess eligibility for various immigration programs, and provide clear guidance on application processes and documentation requirements. You will work closely with our case processing team to ensure clients receive accurate information and seamless support. In addition to counselling, you will actively participate in marketing initiatives to promote Immigration’s services. This includes attending events, following up with leads, managing client relationships, and supporting social media and other promotional campaigns to drive business growth.
Responsibilities:
- Counsel clients on immigration programs, eligibility, and documentation requirements.
- Provide clear guidance and support throughout the application process.
- Build and maintain strong relationships with prospective and existing clients.
- Conduct counselling, follow-ups, and convert inquiries into successful clients.
- Promote the company’s services through social media, events, and marketing campaigns.
- Assist in developing and implementing strategies to grow the client base.
Qualifications:
- 1–2 years’ experience in immigration services, sales, or customer service.
- Strong knowledge of Canadian immigration programs (training provided if needed).
- Excellent communication, presentation, and interpersonal skills.
- Ability to meet targets and thrive in a client-facing role.
- Familiarity with social media marketing.
